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Avis client

Installer l'application

Benefits

  • Obtaining product reviews from buyers;
  • Effective identification of potential customer dissatisfaction;
  • Increasing the degree of customer satisfaction and their loyalty;
  • Improving the store's reputation;
  • Increase in sales.

About the app

L'application vous permet d'envoyer des emails automatiques aux clients de votre boutique, après l'expédition ou livraison de la commande, afin de recueillir du feedback concernant votre boutique ou des avis sur les produits.

Key functionalities

  • Selection of the type of event that triggers the feedback collection email;
  • Scheduling of the automatic sending of emails to request product reviews/feedback about the store;
  • Option to deactivate and reschedule feedback collection for customers who have already received an email;
  • Possibility to personalize the automatic email sent to customers;
  • Option to automatically request the publication of product reviews;
  • Administration and monitoring system of feedback requests and responses (with the possibility of archiving);
  • Quick resend setting of unanswered feedback requests;
  • Option to display feedback on the website in the form of testimonials.