Formulaire de Retour
Benefits
- Allowance of product returns or exchanges in the store;
- Optimized customer experience;
- Improved customer retention;
- Increased conversions in the store;
- Improved customer satisfaction.
About the app
L'application permet à vos clients de générer automatiquement un formulaire de retour pour les produits commandés. Vous pouvez définir une période de temps où une commande peut être retournée et vos clients auront la possibilité de remplir le formulaire uniquement pendant cette période.
Key functionalities
- Automatic generation of the form for returning ordered products;
- Possibility of activating the product changing option;
- Addition of possible reasons for return;
- Permission for the cancellation of orders not yet shipped directly from the customer account;
- Option to reimburse the value of the returned products directly to the client's Wallet;
- Setting of a time interval in which the placement of return requests is allowed;
- Option for automatic approval of return requests;
- Dedicated listing for return requests registering.
